FAQs

Candidate

Category: Candidate

Yes, you can download your CV once you have created it. In the ‘CV Manager’ tab, locate the CV you want to download, and there should be an option to export or download the CV file in a commonly used format such as PDF or Word document. Choose the desired format, and the CV file will be saved to your device for further use.

Tag: General
Category: Candidate

Yes, you can have multiple CVs. The platform allows you to create and manage multiple CVs within the ‘CV Manager’ tab. This feature is particularly useful if you are applying for different types of jobs or want to tailor your CVs for specific positions. You also have the option to upload a previously made CV, in different formats.

Tag: General
Category: Candidate

No it doesn’t, it is completely free. If you want to choose from a choice of CV templates, then that will require a premium charge. This feature is coming soon. 

Tag: General
Category: Candidate

To build your own CV, navigate to the ‘CV Builder’ tab in your account dashboard. This section will guide you through the process of creating a CV step-by-step. You can input your personal information, education details, work experience, skills, and any additional sections you wish to include. The CV builder will assist you in formatting and organising your information effectively.

Tag: General
Category: Candidate

To change your notification settings, go to the ‘Settings’ section in your account dashboard. Within the settings, you will find options to customise your notification preferences. You can choose to enable or disable various types of notifications, such as email alerts for new messages, job alerts, or updates from employers.

Tag: General
Category: Candidate

If you have forgotten your password and are unable to log in, you can click on the “Forgot Password” link on the login page. This will prompt you to enter your email address associated with your account, and a password reset link will be sent to that email. Follow the instructions in the email to reset your password and regain access to your account.

Category: Candidate

To join the Affiliate Programme, please visit the designated section on our website. There, you will find information about the program, its benefits, and instructions on how to sign up. Follow the provided steps, and once you are registered as an affiliate, you can start earning rewards by referring others to our platform.

Tag: General
Category: Candidate

You can use either your personal email address or school email address in your profile settings. Choose the email address that you prefer to receive notifications and correspondence related to your account. Ensure that you have access to the email address you provide to stay updated on important information. We recommend using your personal email address, as your Ubuntu Jobs profile may likely outlive your current job!

Category: Candidate

You can use either your personal email address or school email address to register, depending on your preference. It’s important to choose an email address that you have regular access to and can easily receive notifications and updates from our website. We recommend using your personal email address, as your Ubuntu Jobs profile may likely outlive your current job!

Category: Candidate

Login with Facebook / Google or LinkedIn’ allows you to sign in to our website using your existing accounts on these social media platforms. It’s a convenient option that saves time by importing your basic profile information. Your social media credentials remain secure, and you can customise your profile after logging in.

Category: Candidate

Setting your ‘Profile for Public View’ allows your profile to be visible to other users or potential employers who visit your profile. By enabling this option, you are giving permission for others to view your profile, including your bio, work experience, skills, and any other relevant information you have shared.

Category: Candidate

The ‘Job Alert’ tab on your dashboard enables you to set up personalised job alerts based on your preferred criteria. You can specify your desired job title, location, department, and other relevant parameters. Once the job alert is activated, you will receive notifications or emails whenever new job listings that match your preferences become available.

Tag: JOb Search
Category: Candidate

The ‘Favourite Jobs’ tab allows you to save job listings that you find interesting or want to revisit later. By marking a job as a favourite, you can easily access it from your account dashboard without having to search for it again. It provides a convenient way to keep track of the jobs you are considering or want to apply for.

Tag: JOb Search
Category: Candidate

The ‘Following’ tab allows you to keep track of specific employers, job listings, or industry-related topics that you are interested in. By following these entities, you can receive updates, notifications, and relevant information related to them.

Tag: General
Category: Candidate

The ‘Message / Chat’ tab provides you with a messaging platform to communicate directly with other users on the website. You can use this feature to network, ask questions, discuss job opportunities, and engage in professional conversations.

Tag: General
Category: Candidate

The ‘My Emails’ tab is a feature that allows you to manage and organise your incoming and outgoing emails within our platform. It serves as a central hub for all your communication related to your account, such as messages from employers, notifications, and updates.

Category: Candidate

A Profile URL is a unique web address that leads to your profile on our website. It serves as a direct link that you can share with others, including potential employers or colleagues, to showcase your professional profile. Having a Profile URL makes it easier for others to find and view your profile.

Category: Candidate

The ‘CV Builder’ tab is where you can create and customise your CV from scratch. It provides you with tools and templates to design and format your CV according to your preferences. On the other hand, the ‘CV Manager’ tab is where you can view and manage the CVs you have created. It allows you to edit, delete, or update your existing CVs.

Tag: General
Category: Candidate

In the ‘Candidate Profile’ box, as an educator, you have the opportunity to showcase your unique teaching philosophy and provide a glimpse into your qualifications and experiences. While you don’t want to duplicate information already included in your CV,, you can craft a structured personal statement that highlights key aspects of your teaching approach and expertise. Did you know that we have a free course on the Ubuntu HUB that helps you structure your teaching philosophy and provides top tips for your CV? Follow the link here:

Employer

Category: Employer

 Choosing the right package depends on your specific hiring needs and preferences. Consider factors such as the number of job postings you anticipate, the level of exposure you desire, and any additional features you may require, such as job posting expiry date, numbers of CVs you have access to, or priority listing. Review the details of each package, compare their benefits, and select the one that aligns with your recruitment goals and budget.

Category: Employer

You can create the account with your organisation’s information and then designate someone else within your school or agency to manage it. Once the account is set up, you can provide the login credentials to the assigned individual who will be responsible for managing the account, posting jobs, and engaging with candidates.

Category: Employer

Yes, you can include specific questions for candidates to answer directly within the Job Posting. This allows you to gather additional information or assess candidate qualifications based on your specific requirements or criteria. Candidates will be prompted to provide their responses when submitting their application.

Category: Employer

Yes, you have the ability to browse candidates who have not yet applied for a specific job opening. This feature allows you to proactively search for potential candidates based on your desired criteria and invite them to consider applying for your job posting. It enables you to tap into a larger talent pool and reach out to promising individuals directly.

Category: Employer

Please refer to the Refund Policy

Tag: Payments
Category: Employer

This feature will be coming soon

Tag: Payments
Category: Employer

Yes, you can schedule a Job Posting to be published at a later date and time. This feature allows you to plan and prepare your job openings in advance, ensuring that they are released to the public or targeted audience at the most optimal time for visibility and recruitment purposes. Select the desired publication date and time during the job posting process.

Category: Employer

Yes, you can use this platform to communicate with candidates. You can send messages to candidates through the platform’s messaging system. If candidates have provided their WhatsApp number, you can also use WhatsApp to communicate with them. Additionally, you can utilise the platform to schedule and arrange interviews with candidates, streamlining the recruitment process.

Category: Employer

No, setting up an organisation profile is free of charge. However, certain job posting packages may have associated costs, and once you sign in you will become familiar with the packages. Alternatively, view them here. You can purchase the required packages as and when you need them. 

Category: Employer

To change your notification settings, you can access the ‘Settings’ section in your account dashboard. Within the settings you can customise your preferences, such as choosing the types of notifications you wish to receive, and selecting your preferred method of notification delivery (e.g. email, in-platform notifications). This allows you to tailor the notification system to your needs and ensure you stay informed about relevant activities on the platform.

Tag: Settings
Category: Employer

To review your previous purchases, you can navigate to the ‘Transactions’ tab in your account. This section provides an overview of your transaction history, allowing you to track and view the details of the job packages you have previously purchased.

Tag: General
Category: Employer

 If you have forgotten your password and are unable to log in, you can click on the “Forgot Password” link on the login page. This will prompt you to enter your email address associated with your account, and a password reset link will be sent to that email. Follow the instructions in the email to reset your password and regain access to your account.

Category: Employer

It depends on your preference and the organisational structure of your school. If each campus operates independently and has separate hiring needs, it may be beneficial to create separate accounts for each campus. However, if the campuses share similar hiring processes and collaborate closely, a single account can be created, and the job postings can specify the campus location accordingly. You can also add Account Members or Team Members in the Company Profile tab (once signed in), so multiple people can manage the platform.

Category: Employer

Absolutely! You can upload and link your organisation’s Job Application form to the Job Posting. This ensures that candidates complete the required application form along with their submission through our platform. Simply include instructions in the Job Posting on how candidates can access and submit the additional form.

Category: Employer

We offer multiple payment options to accommodate your preferences. You can choose to pay by cheque; however, please note that the order will be processed and confirmed once the cheque has been cleared by the bank. Alternatively, we accept payments through PayPal, bank transfer, as well as all major debit and credit cards. Select the payment method that suits you best for a seamless transaction.

Tag: Payments
Category: Employer

‘Featured Job Credits’ typically refers to the number of job postings that can be designated as featured listings within the chosen package. Featured jobs receive enhanced visibility, appearing prominently on the job board or search results, increasing their chances of attracting qualified candidates.

Category: Employer

The ‘Number of CVs’ refers to the maximum number of candidate resumes or CVs you can access or download from the platform as part of the chosen package. It indicates the quantity of potential candidates whose profiles you can review and consider for your job openings.

Category: Employer

‘Number of Invitations to Apply’ represents the quantity of invitations you can send to potential candidates to encourage them to apply for your job openings. It allows you to proactively reach out to individuals who may be a good fit for your organisation and invite them to consider the opportunities you have available.

Category: Employer

Setting your ‘Profile for Public View’ determines whether your organisation’s profile can be viewed by the public or is restricted to registered users only. When set to public view, it enables anyone visiting the platform to access and learn more about your organisation.

Category: Employer

The ‘Meetings tab’ is a feature that facilitates the scheduling and management of virtual meetings or interviews directly within the platform. It provides a seamless way to set up and organise online meetings, allowing you to coordinate schedules, send invitations, and conduct virtual interviews with candidates or other stakeholders. This tab streamlines the meeting management process, enhancing efficiency and convenience.

Tag: General
Category: Employer

The ‘My Emails’ tab is a dedicated section where you can manage your email communications within the platform. It provides access to your inbox, sent messages, and other email-related functionalities. You can use this tab to stay organized and keep track of your interactions and communications with candidates or other users.

Tag: General
Category: Employer

The ‘Profile URL’ is a unique web address that directs users to your organisation’s profile page. It serves as a direct link that you can share with others, making it easier for potential candidates or interested parties to access and explore your organisation’s information.

Category: Employer

The ‘Saved Candidates’ tab allows you to bookmark or save profiles of candidates who have applied for your job openings. It serves as a convenient way to keep track of potential candidates who may be suitable for future job opportunities within your organisation. You can review and access these profiles later without having to search for them again.

Category: Employer

‘Account Members’ typically refers to the individuals who have administrative access to the organisation’s account. They can manage settings, post jobs, view candidate profiles, and perform other administrative functions. On the other hand, ‘Team Members’ refers to the members of your organisation’s recruitment or hiring team who collaborate and work together using the platform. They may have different levels of access or permissions, allowing them to perform specific tasks related to recruitment and candidate management.

Category: Employer

The ‘About the Organisation’ box provides an opportunity to showcase essential details about your organisation. Include a concise yet compelling description that highlights your institution’s mission, values, unique programs, and any other information that distinguishes your organisation and appeals to potential candidates.

Category: Employer

You can view and purchase Job Packages by accessing the Job Packages section on our website, once you have signed up as an employer / agency. Browse through the available packages, their features, and pricing information. Once you’ve decided on a suitable package, you can proceed with the purchase. Alternatively, you can view the prices here

Category: Employer

The account setup can be done by a designated representative from your school or agency. It’s typically handled by someone in a managerial or administrative role, such as a school administrator, HR personnel, or hiring manager. This individual will be responsible for managing the account and posting job openings on behalf of your organisation. You can add others once the account has been created.

Candidate

Category: Candidate

Yes, you can download your CV once you have created it. In the ‘CV Manager’ tab, locate the CV you want to download, and there should be an option to export or download the CV file in a commonly used format such as PDF or Word document. Choose the desired format, and the CV file will be saved to your device for further use.

Tag: General
Category: Candidate

Yes, you can have multiple CVs. The platform allows you to create and manage multiple CVs within the ‘CV Manager’ tab. This feature is particularly useful if you are applying for different types of jobs or want to tailor your CVs for specific positions. You also have the option to upload a previously made CV, in different formats.

Tag: General
Category: Candidate

No it doesn’t, it is completely free. If you want to choose from a choice of CV templates, then that will require a premium charge. This feature is coming soon. 

Tag: General
Category: Candidate

To build your own CV, navigate to the ‘CV Builder’ tab in your account dashboard. This section will guide you through the process of creating a CV step-by-step. You can input your personal information, education details, work experience, skills, and any additional sections you wish to include. The CV builder will assist you in formatting and organising your information effectively.

Tag: General
Category: Candidate

To change your notification settings, go to the ‘Settings’ section in your account dashboard. Within the settings, you will find options to customise your notification preferences. You can choose to enable or disable various types of notifications, such as email alerts for new messages, job alerts, or updates from employers.

Tag: General
Category: Candidate

If you have forgotten your password and are unable to log in, you can click on the “Forgot Password” link on the login page. This will prompt you to enter your email address associated with your account, and a password reset link will be sent to that email. Follow the instructions in the email to reset your password and regain access to your account.

Category: Candidate

To join the Affiliate Programme, please visit the designated section on our website. There, you will find information about the program, its benefits, and instructions on how to sign up. Follow the provided steps, and once you are registered as an affiliate, you can start earning rewards by referring others to our platform.

Tag: General
Category: Candidate

You can use either your personal email address or school email address in your profile settings. Choose the email address that you prefer to receive notifications and correspondence related to your account. Ensure that you have access to the email address you provide to stay updated on important information. We recommend using your personal email address, as your Ubuntu Jobs profile may likely outlive your current job!

Category: Candidate

You can use either your personal email address or school email address to register, depending on your preference. It’s important to choose an email address that you have regular access to and can easily receive notifications and updates from our website. We recommend using your personal email address, as your Ubuntu Jobs profile may likely outlive your current job!

Category: Candidate

Login with Facebook / Google or LinkedIn’ allows you to sign in to our website using your existing accounts on these social media platforms. It’s a convenient option that saves time by importing your basic profile information. Your social media credentials remain secure, and you can customise your profile after logging in.

Category: Candidate

Setting your ‘Profile for Public View’ allows your profile to be visible to other users or potential employers who visit your profile. By enabling this option, you are giving permission for others to view your profile, including your bio, work experience, skills, and any other relevant information you have shared.

Category: Candidate

The ‘Job Alert’ tab on your dashboard enables you to set up personalised job alerts based on your preferred criteria. You can specify your desired job title, location, department, and other relevant parameters. Once the job alert is activated, you will receive notifications or emails whenever new job listings that match your preferences become available.

Tag: JOb Search
Category: Candidate

The ‘Favourite Jobs’ tab allows you to save job listings that you find interesting or want to revisit later. By marking a job as a favourite, you can easily access it from your account dashboard without having to search for it again. It provides a convenient way to keep track of the jobs you are considering or want to apply for.

Tag: JOb Search
Category: Candidate

The ‘Following’ tab allows you to keep track of specific employers, job listings, or industry-related topics that you are interested in. By following these entities, you can receive updates, notifications, and relevant information related to them.

Tag: General
Category: Candidate

The ‘Message / Chat’ tab provides you with a messaging platform to communicate directly with other users on the website. You can use this feature to network, ask questions, discuss job opportunities, and engage in professional conversations.

Tag: General
Category: Candidate

The ‘My Emails’ tab is a feature that allows you to manage and organise your incoming and outgoing emails within our platform. It serves as a central hub for all your communication related to your account, such as messages from employers, notifications, and updates.

Category: Candidate

A Profile URL is a unique web address that leads to your profile on our website. It serves as a direct link that you can share with others, including potential employers or colleagues, to showcase your professional profile. Having a Profile URL makes it easier for others to find and view your profile.

Category: Candidate

The ‘CV Builder’ tab is where you can create and customise your CV from scratch. It provides you with tools and templates to design and format your CV according to your preferences. On the other hand, the ‘CV Manager’ tab is where you can view and manage the CVs you have created. It allows you to edit, delete, or update your existing CVs.

Tag: General
Category: Candidate

In the ‘Candidate Profile’ box, as an educator, you have the opportunity to showcase your unique teaching philosophy and provide a glimpse into your qualifications and experiences. While you don’t want to duplicate information already included in your CV,, you can craft a structured personal statement that highlights key aspects of your teaching approach and expertise. Did you know that we have a free course on the Ubuntu HUB that helps you structure your teaching philosophy and provides top tips for your CV? Follow the link here:

Employer

Category: Employer

 Choosing the right package depends on your specific hiring needs and preferences. Consider factors such as the number of job postings you anticipate, the level of exposure you desire, and any additional features you may require, such as job posting expiry date, numbers of CVs you have access to, or priority listing. Review the details of each package, compare their benefits, and select the one that aligns with your recruitment goals and budget.

Category: Employer

You can create the account with your organisation’s information and then designate someone else within your school or agency to manage it. Once the account is set up, you can provide the login credentials to the assigned individual who will be responsible for managing the account, posting jobs, and engaging with candidates.

Category: Employer

Yes, you can include specific questions for candidates to answer directly within the Job Posting. This allows you to gather additional information or assess candidate qualifications based on your specific requirements or criteria. Candidates will be prompted to provide their responses when submitting their application.

Category: Employer

Yes, you have the ability to browse candidates who have not yet applied for a specific job opening. This feature allows you to proactively search for potential candidates based on your desired criteria and invite them to consider applying for your job posting. It enables you to tap into a larger talent pool and reach out to promising individuals directly.

Category: Employer

Please refer to the Refund Policy

Tag: Payments
Category: Employer

This feature will be coming soon

Tag: Payments
Category: Employer

Yes, you can schedule a Job Posting to be published at a later date and time. This feature allows you to plan and prepare your job openings in advance, ensuring that they are released to the public or targeted audience at the most optimal time for visibility and recruitment purposes. Select the desired publication date and time during the job posting process.

Category: Employer

Yes, you can use this platform to communicate with candidates. You can send messages to candidates through the platform’s messaging system. If candidates have provided their WhatsApp number, you can also use WhatsApp to communicate with them. Additionally, you can utilise the platform to schedule and arrange interviews with candidates, streamlining the recruitment process.

Category: Employer

No, setting up an organisation profile is free of charge. However, certain job posting packages may have associated costs, and once you sign in you will become familiar with the packages. Alternatively, view them here. You can purchase the required packages as and when you need them. 

Category: Employer

To change your notification settings, you can access the ‘Settings’ section in your account dashboard. Within the settings you can customise your preferences, such as choosing the types of notifications you wish to receive, and selecting your preferred method of notification delivery (e.g. email, in-platform notifications). This allows you to tailor the notification system to your needs and ensure you stay informed about relevant activities on the platform.

Tag: Settings
Category: Employer

To review your previous purchases, you can navigate to the ‘Transactions’ tab in your account. This section provides an overview of your transaction history, allowing you to track and view the details of the job packages you have previously purchased.

Tag: General
Category: Employer

 If you have forgotten your password and are unable to log in, you can click on the “Forgot Password” link on the login page. This will prompt you to enter your email address associated with your account, and a password reset link will be sent to that email. Follow the instructions in the email to reset your password and regain access to your account.

Category: Employer

It depends on your preference and the organisational structure of your school. If each campus operates independently and has separate hiring needs, it may be beneficial to create separate accounts for each campus. However, if the campuses share similar hiring processes and collaborate closely, a single account can be created, and the job postings can specify the campus location accordingly. You can also add Account Members or Team Members in the Company Profile tab (once signed in), so multiple people can manage the platform.

Category: Employer

Absolutely! You can upload and link your organisation’s Job Application form to the Job Posting. This ensures that candidates complete the required application form along with their submission through our platform. Simply include instructions in the Job Posting on how candidates can access and submit the additional form.

Category: Employer

We offer multiple payment options to accommodate your preferences. You can choose to pay by cheque; however, please note that the order will be processed and confirmed once the cheque has been cleared by the bank. Alternatively, we accept payments through PayPal, bank transfer, as well as all major debit and credit cards. Select the payment method that suits you best for a seamless transaction.

Tag: Payments
Category: Employer

‘Featured Job Credits’ typically refers to the number of job postings that can be designated as featured listings within the chosen package. Featured jobs receive enhanced visibility, appearing prominently on the job board or search results, increasing their chances of attracting qualified candidates.

Category: Employer

The ‘Number of CVs’ refers to the maximum number of candidate resumes or CVs you can access or download from the platform as part of the chosen package. It indicates the quantity of potential candidates whose profiles you can review and consider for your job openings.

Category: Employer

‘Number of Invitations to Apply’ represents the quantity of invitations you can send to potential candidates to encourage them to apply for your job openings. It allows you to proactively reach out to individuals who may be a good fit for your organisation and invite them to consider the opportunities you have available.

Category: Employer

Setting your ‘Profile for Public View’ determines whether your organisation’s profile can be viewed by the public or is restricted to registered users only. When set to public view, it enables anyone visiting the platform to access and learn more about your organisation.

Category: Employer

The ‘Meetings tab’ is a feature that facilitates the scheduling and management of virtual meetings or interviews directly within the platform. It provides a seamless way to set up and organise online meetings, allowing you to coordinate schedules, send invitations, and conduct virtual interviews with candidates or other stakeholders. This tab streamlines the meeting management process, enhancing efficiency and convenience.

Tag: General
Category: Employer

The ‘My Emails’ tab is a dedicated section where you can manage your email communications within the platform. It provides access to your inbox, sent messages, and other email-related functionalities. You can use this tab to stay organized and keep track of your interactions and communications with candidates or other users.

Tag: General
Category: Employer

The ‘Profile URL’ is a unique web address that directs users to your organisation’s profile page. It serves as a direct link that you can share with others, making it easier for potential candidates or interested parties to access and explore your organisation’s information.

Category: Employer

The ‘Saved Candidates’ tab allows you to bookmark or save profiles of candidates who have applied for your job openings. It serves as a convenient way to keep track of potential candidates who may be suitable for future job opportunities within your organisation. You can review and access these profiles later without having to search for them again.

Category: Employer

‘Account Members’ typically refers to the individuals who have administrative access to the organisation’s account. They can manage settings, post jobs, view candidate profiles, and perform other administrative functions. On the other hand, ‘Team Members’ refers to the members of your organisation’s recruitment or hiring team who collaborate and work together using the platform. They may have different levels of access or permissions, allowing them to perform specific tasks related to recruitment and candidate management.

Category: Employer

The ‘About the Organisation’ box provides an opportunity to showcase essential details about your organisation. Include a concise yet compelling description that highlights your institution’s mission, values, unique programs, and any other information that distinguishes your organisation and appeals to potential candidates.

Category: Employer

You can view and purchase Job Packages by accessing the Job Packages section on our website, once you have signed up as an employer / agency. Browse through the available packages, their features, and pricing information. Once you’ve decided on a suitable package, you can proceed with the purchase. Alternatively, you can view the prices here

Category: Employer

The account setup can be done by a designated representative from your school or agency. It’s typically handled by someone in a managerial or administrative role, such as a school administrator, HR personnel, or hiring manager. This individual will be responsible for managing the account and posting job openings on behalf of your organisation. You can add others once the account has been created.

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